DELIVERY INFORMATION

Custom Duties and Import VAT/TAX

When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.

You are responsible with ensuring to comply with laws and regulations of the country of destination. Muc-Off does not have any responsibility on these additional charges that may apply.

Please note that certain countries may require certain documentation before the items are sent. If the necessary information is not provided, this may result in delays in the order.

You are responsible for the additional costs such as duties, taxes, and customs clearance fees. Import charges can vary widely but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.

(For shipping by DDP to countries below,, the tax could be covered by 4LEAF. And DDP shipping cost would be different from normal CFR terms. For more details, please talk to us)

EUROPE

  • UK
  • Albania
  • Andorra
  • Armenia
  • Austria
  • Belgium
  • Bosnia and Herzegovina
  • Bulgaria
  • Croatia
  • Czech Republic
  • Denmark
  • Estonia
  • Faroe Islands
  • Finland
  • France
  • Georgia
  • Germany
  • Gibraltar
  • Greece
  • Greenland
  • Hungary
  • Iceland
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Moldova
  • Monaco
  • Montenegro
  • Netherlands
  • North Macedonia
  • Norway
  • Poland
  • Portugal
  • Ireland
  • Réunion
  • Romania
  • Serbia
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Turkey
  • Ukraine

AFRICA

  • Egypt
  • Morocco
  • South Africa

ASIA

  • Saudi Arabia
  • United Arab Emirates
  • South Korea
  • Qatar
  • Taiwan
  • Hong Kong SAR
  • Indonesia
  • Israel
  • Japan
  • Philippines
  • Kazakhstan
  • Kuwait
  • Kyrgyzstan
  • Vietnam
  • Macao SAR
  • Malaysia
  • Uzbekistan
  • Mongolia
  • Nepal
OCEANIA (VAT by your side)
  • Australia
  • New Zealand

    Where does 4LEAF locate?

    4LEAF ebike is a global company. We locate in Hangzhou, China.

    Can I mix different models in one container?

    Yes, different models can be mixed up in one full container.

    Can I order some samples at first?

    No problem. We will try to make the sample a good offer for you.

    Does 4LEAF ebike take throttle?

    Most of our ebike comes with it unless the electric downhill or some bikes with weak power, like 250-350w, whose throttle doesn't work well.

    What colors are available, can we attach our logo or brand on the bicycles?

    Custom service is available here, not only about the color, but also logo, design, specification, new features and so on. It's the special part of 4LEAF.

    Are goods in stock?

    Most goods are always made to order, including the samples.